El Carmen Hotel

The hotel is right across from the jade museum, a half block from an artisan market and 2 blocks/4 minutes walking from the main square. It’s also 10-15 minutes walk from several artisan markets and great shops (we liked the big market in the square next to condesa cafe the best) The hotel has a great rooftop, and if the weather is clear you can watch fuego volcano erupting in the distance and have great views of Acatenango. The breakfast is really nice. We had a room on the second floor, so we didn’t experience any of the dampness that others have complained of. We also didn’t really hear any noise after 9pm-so we are either less sensitive, came during a lower tourist season or were too tired to notice.

Location is great for exploring Antigua. Roof top terrace served very good breakfast and great views. Gerardo who worked the evening reception was tremendously courteous and professional. There was also an excellent lady in the mornings but didn't catch her name. Everyone we encountered working here was so nice and friendly. I enjoyed my stay and would recommend it.

Good service from the reception and hotel reservations area, they respond quickly. The best thing about the hotel is definitely the impressive view from the terrace, where the restaurant is located. There they serve breakfast or it is also possible to have lunch à la carte. Excellent location to walk from and explore the whole town.

Location was close to everything, free breakfast was good! Front desk was nice and helpful. There is free water fill up station and they offered to hold our luggage since we got there earlier than we could check in. Excursion planner was helpful and gave us a map of the city and suggestions on places to eat and visit. Great view of volcanoes on roof.

Lovely welcoming staff. Gorgeous roof top views of volcanoes. Good breakfast, comfy bed.